Skills & Competencies for Operations Director

Operations Director job profile

JOB SUMMARY for Operations Director

Directs and oversees an organization's day-to-day operations, typically through subordinate operations managers.

JOB RESPONSIBILITIES for Operations Director

Implements operational policies, objectives, and initiatives. Executes operating plans and tactics to attain short- and long-term financial and mission-critical operational goals. Evaluates and optimizes current and proposed operational systems and procedures to gain efficiencies and to minimize risk. Ensures compliance with standards and regulations. Monitors financial and operational metrics to measure achievement of organizational objectives.

Operations Director SALARY RANGE

BASE 50%
$192,119
TOTAL 50%
$237,505
Job Level
M04
Job Code
EX05000343
Education/Degree
Bachelor's Degree
Reports To
Top Management

Operations Director Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Operations Director skill and competencie below to view definitions.

1 hard skill or competency (industry competency) for Operations Director

1 Industry Competency – Value Stream Mapping
Proficiency Level -3
Skill definition-Applying the knowledge of value stream mapping methods to visualize, analyze and improve all the steps in a product delivery process.
Level 1 Behaviors
(General Familiarity)
Explains the differences between current and future state value stream map.
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Level 2 Behaviors
(Light Experience)
Records types and varieties of resources for each production process to provide great scope for improvement.
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Level 3 Behaviors
(Moderate Experience)
Participates regularly in Value Stream Mapping activities to identify and eliminate process redundancy.
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Level 4 Behaviors
(Extensive Experience)
Provides facilitation support for Value Stream Mapping activities across manufacturing operations.
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Level 5 Behaviors
(Mastery)
Leads enhancement of value stream mapping to achieve continued progress in metrics and goals.
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3 Operations Director - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Operations Director
Proficiency Level - 4
5 Competency for - Operations Director
Proficiency Level - 5

5 general skills or competencies (Job family competencies) for Operations Director

1 Job Family Competencies – Metrics Management
Proficiency Level -4
Skill definition-Using key metrics to help measure the success of a business or our organization's program.
Level 1 Behaviors
(General Familiarity)
Cites the role and benefits of setting metrics in operations and change management functions.
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Level 2 Behaviors
(Light Experience)
Assists in the development of performance metrics.
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Level 3 Behaviors
(Moderate Experience)
Consults on the improvement actions based on performance analysis results.
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Level 4 Behaviors
(Extensive Experience)
Develops a standard tracking system to monitor metrics.
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Level 5 Behaviors
(Mastery)
Develops advanced analytics methodologies to provide senior management with key performance metrics.
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2 Job Family Competencies – Operations Management
Proficiency Level -5
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Describes the importance of operations management in optimal production and business functions.
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Level 2 Behaviors
(Light Experience)
Collects data used by the management for daily and weekly key performance indicators evaluation.
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Level 3 Behaviors
(Moderate Experience)
Handles the daily activities across various functions of the operations management and business.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with executives to establish objectives for the expansion of business relationships.
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Level 5 Behaviors
(Mastery)
Champions in keeping the business with strong operational discipline in operations management.
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3 Operations Director - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Operations Director
Proficiency Level - 4
5 Competency for - Operations Director
Proficiency Level - 5

16 soft skills or competencies (core competencies) for Operations Director

1 Core Competencies – Business Acumen
Proficiency Level -3
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Describes how our business makes money and our key business objectives.
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Level 2 Behaviors
(Light Experience)
Assists in designing business models and operating plans.
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Level 3 Behaviors
(Moderate Experience)
Analyses the business impact of demographic changes; suggests effective responses.
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Level 4 Behaviors
(Extensive Experience)
Consults on the selection and adjustment of the go-to-market strategy.
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Level 5 Behaviors
(Mastery)
Builds a mentoring model to ensure a continuous increase of business sense within our business.
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2 Core Competencies – Business Performance Management
Proficiency Level -4
Skill definition-Applying business intelligence to monitor and manage overall business performance towards goals.
Level 1 Behaviors
(General Familiarity)
Cites the processes involved in business performance management.
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Level 2 Behaviors
(Light Experience)
Designs new reports to surface new action items.
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Level 3 Behaviors
(Moderate Experience)
Collates data to help in assessing our organization's operation holistically.
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Level 4 Behaviors
(Extensive Experience)
Creates an environment where staff can perform to the best of their abilities.
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Level 5 Behaviors
(Mastery)
Creates interventions based on the data reviewed to improve future performance.
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3 Operations Director - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Operations Director
Proficiency Level - 4
5 Competency for - Operations Director
Proficiency Level - 5

Summary of Operations Director skills and competencies

There are 1 hard skills for Operations Director, Value Stream Mapping.
5 general skills for Operations Director, Metrics Management, Operations Management, Inventory Management, etc.
16 soft skills for Operations Director, Business Acumen, Business Performance Management, Financial Acumen, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Operations Director, he or she needs to be skilled in Business Acumen, be skilled in Business Performance Management, and be skilled in Financial Acumen.

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